Privacy Policy
We value your privacy here at Dawn Road Vista
Information We Collect
When you reach out to us for corporate floral arrangements or gift services, we gather information you voluntarily share. This includes your name, company name, email, phone, delivery addresses, and specific floral requirements. We also collect payment details when you place orders, which are handled securely by our payment partners.
For corporate clients, we may obtain extra business details such as company registration information, preferred delivery times, and budget needs to tailor our service to your business.
Our site automatically gathers certain technical data when you visit, such as your IP address, browser type, device details, and navigation patterns. We use this information to enhance site performance and to learn how clients discover our services.
How We Use Your Information
We use your personal information mainly to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United States.
Information Sharing and Disclosure
Dawn Road Vista respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data as a priority and implement suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted communications, and restricted access to personal data within our organization.
Secure Storage
Personal information is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to shield information as it moves between your browser and our infrastructure.
Limited Access
Only authorized staff who need information to deliver services can access customer data.
While we deploy robust security measures, no method of transmitting data over the internet is foolproof. We continually update our security practices to defend against evolving threats.
Your Privacy Rights
You have important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or limit the use of your personal data.
To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods differ by data type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: roughly three years after last service interaction
- Payment transaction records: about seven years for tax and accounting needs
- Website analytics data: around twenty-six months for service improvement
- Marketing communication preferences: until you unsubscribe or roughly two years of inactivity
Cookies and Website Tracking
Our site utilizes cookies and comparable technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies assist us in recalling your preferences and assessing site performance.
You may adjust cookie settings via your browser preferences. Nevertheless, turning off specific cookies could impact site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to third-party sites or services. This privacy policy covers only Dawn Road Vista and our website. We are not responsible for the privacy practices of external sites.
We invite you to review the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect shifts in our practices, offerings, or legal obligations. When substantial changes occur, the "Last Updated" timestamp at the top will be updated.
We invite you to review this policy from time to time to stay aware of how your privacy is safeguarded.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Contact Us About Privacy
Dawn Road Vista Privacy Team
123 Petal Street, New York
New York, United States 10016
Email: [email protected]
Phone: +1 212-555-0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within seven business days.